Terms of Use

Last updated: 5 June 2026

1. Plain-English summary

Read the full document for the legally binding text. Highlights:

This site is informational. Listings, prices, photos, project details, and market data are provided in good faith but are not contractually binding offers. Always verify in writing with us before making a financial decision.
We are a regulated brokerage under RERA. We are paid by listing-side commissions and act as an intermediary, not as your personal financial, legal, tax, or investment adviser.
No agency relationship until signed. Browsing the site, asking a question, or speaking with one of our brokers does not create a legally binding agency contract. A signed engagement is required before we act for you.
You are responsible for verifying property details, conducting your own due diligence, getting independent professional advice, and complying with all UAE laws (AML, KYC, tax, sanctions) that apply to your transaction.
We record conversations. Calls, WhatsApp, and email between you and our team are logged and stored. See §17 and the Privacy Policy.
We can't be held responsible for losses arising from information on the site, third-party content, off-plan delivery delays, or anything outside our reasonable control. See §22-§24.
UAE law governs. Disputes are resolved in the Dubai Courts.

If you don't agree to these Terms, do not use the site or our services.

2. Acceptance and binding agreement

These Terms of Use (the "Terms") form a binding agreement between you ("you", "your", "User") and Disruptive Real Estate Broker LLC, a limited liability company registered in Dubai, United Arab Emirates, holding RERA Office Registration Number (ORN) 1167819, with its registered office at Office 2105, 21st Floor, Citadel Tower, Dubai, UAE ("Disruptive", "we", "us", "our") when you:

access, browse, or otherwise use disruptiveestate.com, its subdomains, mobile site, or any application we publish (the "Site"); or
submit any form, message, call, WhatsApp, or other communication to us through any channel; or
create or use an account; or
engage one of our brokers (whether through the Site or otherwise), subject to a separate signed brokerage agreement,

(collectively, "the Services").

By doing any of the above, you confirm that you have read, understood, and accepted these Terms in full, and that you have the legal capacity to enter into a binding agreement under UAE law. If you do not accept these Terms, you must immediately stop using the Site and Services.

These Terms are written in English. A translation may be provided for convenience; in the event of any inconsistency, the English version prevails.

3. Who we are


Legal name	Disruptive Real Estate Broker LLC
Activity	Real estate brokerage services in the Emirate of Dubai
Regulator	Dubai Land Department — Real Estate Regulatory Agency (RERA)
RERA ORN	1167819
Registered office	Office 2105, 21st Floor, Citadel Tower, Dubai, UAE
General contact	info@disruptiveestate.com
Admin / legal contact	admin@disruptiveestate.com
WhatsApp	+971 52 758 2342

4. Eligibility

By using the Site or Services you represent and warrant that you:

are at least 18 years of age and have full legal capacity to enter into binding contracts under UAE law and the laws of your country of residence;
are not subject to any sanctions imposed by the United Nations Security Council, the United Arab Emirates, the United States, the European Union, the United Kingdom, or any other competent authority;
are not acting on behalf of a sanctioned person, entity, or country;
are not using the Site or Services to launder the proceeds of crime, finance terrorism, or commit any other unlawful act;
will provide accurate, current, and complete information when requested;
will comply with all applicable laws, including UAE Federal Decree-Law No. 20 of 2018 on Anti-Money Laundering and Combating the Financing of Terrorism ("AML/CFT") and any successor legislation.

We may refuse access to or terminate the Services of any User who breaches any of the above representations.

5. Account registration and security

You may browse the Site without an account. An account is required only for personalised features (saved searches, favourites, account-specific settings).

When you create an account, you agree to:

provide a valid email address and a password meeting the minimum complexity rules;
keep your password confidential and not share access credentials with any third party;
be solely responsible for all activity occurring under your account;
notify us immediately at admin@disruptiveestate.com if you suspect unauthorised use of your account.

We may suspend or terminate any account that we reasonably believe is being used in breach of these Terms, applicable law, or our security policies, with or without prior notice.

You may delete your account at any time by emailing admin@disruptiveestate.com. Deletion is processed within 30 days, subject to the legal-retention rules in the Privacy Policy.

6. The Services

The Site provides:

Property listings — properties available for sale or rent in Dubai, sourced from our own listing inventory and/or partner platforms such as Property Finder;
Off-plan project information — descriptions, payment plans, completion estimates, and brochures for new-build developments by various developers;
Community, building, and developer pages — editorial content describing Dubai neighbourhoods, towers, and developers;
Market insights — public sales transaction data and rent benchmarks sourced from the Dubai Land Department, presented in aggregated, visualised form;
Lead enquiry forms — through which you can request information, viewings, brochures, or contact from a Disruptive broker;
Account features — saved searches, favourites, personalisation;
Editorial content — guides, blog posts, tools (e.g., a service-charge calculator).

The Site and the Services may evolve. We may add, modify, suspend, or discontinue any feature, listing, or service at any time without notice and without liability.

7. Property listings — accuracy, availability, and disclaimer

You must not rely on the Site as a definitive source of property information.

7.1 Source

Listings displayed on the Site originate from one or more of the following sources:

Disruptive's own inventory uploaded by our brokers;
Property Finder LLC's Edge API;
partner developers' brochures, factsheets, and project information.

7.2 Information accuracy

While we use commercially reasonable efforts to ensure listing information is accurate and up to date:

Prices, availability, and unit specifications change frequently and without notice.
Photographs are illustrative and may be: stock images of the same building, computer-generated renders, photographs of model units rather than the specific unit, or photographs taken under conditions (lighting, lens, staging) that differ from the actual condition of the property.
Floor plans and dimensions are indicative only; actual measurements may differ.
Amenities, features, and finishes described may be subject to availability and substitution.
Service charges, community fees, DEWA connection costs, Ejari fees, and other ongoing charges are not always shown and must be independently verified.

7.3 Off-plan projects

Off-plan content (projects not yet completed) is forward-looking by nature. In addition to §7.2 above:

Completion dates are developer estimates and may shift, sometimes by months or years.
Payment plans, unit configurations, and master plans may be changed by the developer prior to completion.
Renders, model units, and brochures show the developer's intent, not a binding specification.
Project launches, releases, and re-pricings happen at the developer's discretion; we have no control over availability or timing.
Statutory requirements — every off-plan sale in Dubai is subject to RERA's escrow and registration requirements. You must verify project registration, escrow status, and the developer's track record before paying any deposit.

7.4 RERA permit information

Where we display a RERA advertising permit number on a listing, that number reflects the permit assigned to the listing at the time we sourced it. Permit numbers can expire, be re-issued, or be transferred. Always confirm the current valid permit before transacting.

7.5 Listing sold / no-longer-available pages

If a listing's URL returns a "no longer available" page (e.g., the property has been sold or rented), the Site may display the URL with a status indicator (HTTP 200) and a list of similar active listings for your convenience. The original listing's data shown for context is a historical snapshot, not a current offer.

7.6 Your due diligence

You are solely responsible for verifying all information about any property — including title, ownership, encumbrances, mortgages, service charges, structural condition, RERA permits, escrow status, and zoning — before entering into any agreement. We strongly recommend you:

visit the property in person (or send a representative);
request the title deed and Oqood (for off-plan) from the seller;
engage an independent surveyor for older or higher-value properties;
obtain independent legal advice on the agreement;
engage a UAE-licensed conveyancer for the Dubai Land Department transfer;
verify mortgage pre-approval (for buyers) with your bank in writing.

8. Market insights and DLD data

Sales transaction data, rent benchmarks, and market context displayed on the Site are derived from public datasets published by the Dubai Land Department, processed by us into aggregated visualisations and snapshots.

The DLD data is a snapshot — it represents what was indexed at the time of our last sync (typically weekly). Newer transactions may not yet appear.
Aggregations (averages, medians, trends) are calculated by us and may differ from the same statistics calculated by other sources due to methodology choices (filtering, deduplication, currency conversion).
Market insights are provided for general information only and do not constitute investment advice or a property valuation.

9. Lead enquiries and broker engagement

9.1 What a lead enquiry is

Submitting a form, message, call, WhatsApp, or other contact to us is a request for information and an invitation for one of our brokers to respond to you. It is not:

an offer to buy, sell, or rent any property;
an acceptance of any offer;
a binding commitment by us to act for you;
a legally enforceable agency contract.

9.2 Broker assignment

When you submit a lead enquiry, we assign it to a Disruptive broker based on our internal routing rules (typically based on the property, area, or pipeline). The assigned broker will contact you using the contact details you provided. We do not pass your contact details to third-party brokerages or developers without your specific prior consent.

9.3 Engagement letter

A formal broker engagement for a specific transaction requires a signed written agreement separately addressing scope, commission, term, exclusivity, and other commercial terms. Conversations, emails, and WhatsApp exchanges with our brokers prior to such a signed engagement do not create a binding agency relationship.

9.4 Commissions

Our commission arrangements are governed by the signed engagement letter applicable to your transaction. The Site does not state commission terms — they are negotiated individually.

9.5 KYC / AML for transactions

For any transaction we facilitate, you will be required to provide identification documents and other information necessary for us to comply with UAE AML/CFT obligations. We are required to:

verify the identity of all parties to a transaction;
screen against international sanctions lists;
understand source of funds for transactions over the regulatory threshold (currently AED 55,000 cash equivalent);
report suspicious activity to the UAE Financial Intelligence Unit.

You agree to cooperate promptly with all such requests. Failure to provide required information may result in us refusing to proceed with the transaction.

10. User-submitted content

When you submit text, messages, images, files, or other content to us (collectively, "User Content") — through a form, message, email, WhatsApp, or any other channel — you:

represent that the content is yours to submit and that doing so does not infringe any third-party right;
grant us a worldwide, royalty-free, non-exclusive, perpetual, irrevocable, sublicensable license to use, store, reproduce, modify, and share the content for the purposes described in these Terms and the Privacy Policy (responding to you, providing the Services, complying with law, training and quality improvement);
agree not to submit content that is unlawful, defamatory, obscene, threatening, harassing, deceptive, infringing, or otherwise harmful;
acknowledge that we may, but are not obliged to, monitor, edit, or remove any User Content at our discretion.

We are not responsible for the accuracy or legality of User Content.

11. Acceptable use of the Site

You agree NOT to:

copy, scrape, harvest, crawl, mirror, or extract listings, project data, agent information, market data, or any other content from the Site by any means (including automated bots, scrapers, crawlers, headless browsers, or AI agents) without our prior written permission;
use any content from the Site for commercial purposes (including running a competing listings site, training a machine-learning model, building a dataset, or any commercial dataset enrichment) without our prior written permission;
bypass, circumvent, or interfere with any technical measure we use to restrict access (rate limits, IP blocks, authentication, paywalls, CAPTCHA, WAF rules);
attempt to gain unauthorised access to any part of the Site, our infrastructure, our CRM, our database, or our staff accounts;
introduce viruses, worms, trojans, ransomware, spyware, adware, or any other malicious code;
conduct any form of denial-of-service attack;
impersonate any person or misrepresent your affiliation with any person or entity;
submit false, misleading, or fraudulent information through forms or in communications;
spam, harass, threaten, or abuse our brokers or staff;
reverse-engineer, decompile, disassemble, or attempt to derive the source code of the Site;
frame, embed, or republish any part of the Site on a third-party site without our prior written permission;
remove or alter any proprietary notice (copyright, trademark, RERA permit) from any material on the Site;
use the Site or Services in any manner that breaches applicable law, RERA rules, AML/CFT requirements, sanctions regimes, consumer-protection law, or third-party rights;
engage in any activity that could damage, disable, overburden, or impair our infrastructure or the experience of other Users.

A breach of this clause may result in immediate suspension or termination of your access, civil liability for damages, and (where applicable) criminal prosecution.

12. Intellectual property

12.1 Our IP

All trade marks, service marks, logos, trade names, brand elements, website design, copy, graphics, software, user interface, layouts, photography (where owned by us), editorial content, market-insight visualisations, and arrangements of data on the Site are the property of Disruptive Real Estate Broker LLC or its licensors, and are protected by UAE, GCC, and international intellectual property laws.

12.2 Limited licence to you

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and view the Site for your personal, non-commercial use in researching property in Dubai. No other right or licence is granted by implication or otherwise.

12.3 Third-party IP

Listings, project content, developer logos, brochures, and similar content may include intellectual property owned by third parties (developers, photographers, Property Finder, the Dubai Land Department). Display of such content on the Site does not grant you any right to it. You may not reproduce or redistribute such content without the rights holder's permission.

12.4 Take-down

If you believe any content on the Site infringes your intellectual property, email admin@disruptiveestate.com with details (the work claimed to be infringed, the URL, your claim of ownership, your contact details, and a signed statement that the claim is made in good faith). We will investigate and respond within a reasonable time.

13. Third-party services, links, and content

The Site contains links to, and embedded content from, third-party services (Google Maps, MapTiler, OpenStreetMap, video providers, social media, developer websites, government portals, news sources). We do not control these services and are not responsible for:

their availability, content, accuracy, or legality;
their privacy practices (each has its own privacy policy);
any loss or damage you may suffer from using them.

Embedded content (maps, videos) may set cookies and collect data under the third party's own terms.

By submitting a lead enquiry, you consent to be contacted by us in response to that enquiry through any of the channels you provided (phone, email, WhatsApp).

If you have opted in (separately) to marketing communications — or where applicable law allows direct marketing to existing customers without explicit opt-in — we may also contact you with:

new listings or projects matching your stated interest;
saved-search alerts when matching inventory appears;
market updates, newsletters, and general communications;
re-engagement messages if your enquiry has gone quiet.

Every marketing communication includes an opt-out mechanism (unsubscribe link in email, "STOP" reply for WhatsApp / SMS, or by contacting admin@disruptiveestate.com).

You acknowledge that, even after opting out of marketing, we will continue to send service messages — including transactional confirmations, account-related notifications, and direct responses to specific questions you have asked.

15. NO ADVICE — important disclaimer

The Site and the Services are provided for informational purposes only. Nothing on the Site or in our communications constitutes, or should be relied upon as:

legal advice;
tax advice;
financial, investment, or mortgage advice;
a property valuation (whether for purchase, sale, mortgage, or any other purpose);
a regulatory opinion;
a planning, zoning, or building-code opinion;
an AML/CFT compliance opinion as it applies to your specific transaction;
a personal recommendation under any consumer-protection or investment regulation.

For each of these, you must obtain advice from a qualified, independent professional (lawyer, accountant, mortgage broker, surveyor, valuation specialist) properly licensed in the relevant jurisdiction. We are happy to introduce you to professionals we have worked with, but any engagement is between you and that professional and is at your sole risk.

We are not your fiduciary. We do not owe you any duty of fiduciary care unless and until a signed engagement letter expressly creates one.

16. Anti-money-laundering, sanctions, and compliance

You acknowledge that real estate transactions in Dubai are subject to AML/CFT obligations and that:

You will provide all KYC documentation we reasonably request;
You will not engage in any transaction with funds whose source you cannot legally evidence;
You will not act on behalf of, or for the benefit of, any sanctioned person or entity;
You will not use the Site or Services to evade taxes, launder proceeds of crime, or finance terrorism.

We reserve the right to refuse to act on any enquiry, suspend or terminate any account, and report any suspicious activity to the UAE Financial Intelligence Unit at our sole discretion, without notice to you and without liability.

17. Communications: recording and audit

You acknowledge and agree that all communications between you and Disruptive on company-owned channels will be recorded, stored, and audited in line with our Privacy Policy §6 and our regulatory obligations. This includes:

Phone calls made to or from any Disruptive-issued phone number — recorded with audible disclosure at call start;
WhatsApp messages sent to or from our brokerage WABA number (+971 52 758 2342) — stored on Meta servers and in our CRM;
Emails to or from any @disruptiveestate.com address — logged in our CRM;
In-person meetings — summary notes logged in our CRM by the attending broker.

If you do not consent to recording, you must notify us in writing in advance and use only non-recorded channels (which may limit our ability to provide the Services).

If a Disruptive broker contacts you from a personal number, personal email, or personal WhatsApp account that is not on a company-owned channel, that conversation is outside the scope of these Terms and is not part of our official record. Report any such contact to admin@disruptiveestate.com.

18. Account suspension and termination

We may suspend or terminate your access to the Site, your account, or any of the Services at any time, with or without prior notice, and without liability, if we reasonably believe that:

you have breached these Terms or any other agreement with us;
your continued use poses a security, regulatory, legal, or commercial risk to us, our staff, our customers, or any third party;
a regulatory authority, court, or law-enforcement agency has instructed us to do so;
you have engaged in conduct that is fraudulent, abusive, or otherwise inappropriate;
the Services are being discontinued in part or in whole.

Upon termination:

your right to access the Site and the Services ceases immediately;
provisions that by their nature should survive termination — including §10 (User Content licence), §12 (IP), §15 (No Advice), §17 (Communications), §22-§24 (warranties, liability, indemnity), §25-§28 (governing law, jurisdiction, severability, entire agreement) — will continue in full force.

You may stop using the Services at any time by closing your account (where applicable) or simply by ceasing to use the Site.

19. Suspension or discontinuation of features

We may at any time, in our sole discretion and without liability:

introduce, modify, suspend, or discontinue any feature or part of the Site or Services;
change the pricing, scope, or terms of any paid feature (currently none);
alter the inventory of listings displayed (including removing properties already viewed by you);
alter our routing, broker assignment, communication, or back-office processes;
decommission the Site entirely (in which case we will give reasonable advance notice).

20. Notices

Notices to you may be given by email to the address on your account, by SMS or WhatsApp to the number you provided, or by posting on the Site. You are responsible for keeping your contact details current.

Notices to us must be in writing, in English, and sent to:

Disruptive Real Estate Broker LLC Attn: Legal / Privacy Office 2105, 21st Floor, Citadel Tower Dubai, United Arab Emirates Email: admin@disruptiveestate.com

Notices are deemed received on the next business day after sending (for email/WhatsApp) or seven days after posting (for physical mail).

21. Modifications to these Terms

We may amend these Terms from time to time. The "Last updated" date at the top reflects the latest version. For material changes — including any change that materially affects your rights, our liability, or the cost or scope of the Services — we will:

post a prominent notice on the Site at least 30 days before the change takes effect; and
where you have an account, send you an email notification.

Continued use of the Site or Services after a change takes effect constitutes acceptance of the amended Terms. If you do not agree, you must stop using the Services.

22. NO WARRANTIES

The Site and Services are provided "AS IS" and "AS AVAILABLE", without any warranty of any kind, express or implied, to the maximum extent permitted by law. We expressly disclaim:

all warranties of merchantability, fitness for a particular purpose, title, and non-infringement;
any warranty as to the accuracy, completeness, currency, reliability, or suitability of any content on the Site (including listings, prices, photos, market insights, off-plan information, broker information, and editorial content);
any warranty that the Site or Services will be uninterrupted, error-free, secure, free of viruses or other harmful components, or that defects will be corrected;
any warranty that the Site or Services will meet your specific requirements or expectations;
any warranty as to results obtained through the use of the Site or Services, including outcomes of property transactions, financing, or investments.

To the extent any warranty cannot be excluded by law, the duration of any such mandatory warranty is limited to 30 days from the date of first use of the Site or Services.

23. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

23.1 No liability for indirect losses

We will not be liable to you for any indirect, special, incidental, consequential, exemplary, punitive, or aggravated damages — including loss of profits, loss of revenue, loss of business opportunity, loss of anticipated savings, loss of data, loss of goodwill, loss of reputation, or wasted expenditure — arising out of or in connection with your use of the Site or Services, even if we have been advised of the possibility of such damages.

23.2 Aggregate cap

Our aggregate liability to you arising out of or in connection with the Site, the Services, or these Terms — in contract, tort (including negligence), breach of statutory duty, restitution, or otherwise — shall not in any event exceed the greater of:

AED 100 (one hundred United Arab Emirates Dirhams); or
the total amount you have paid to us in fees (if any) for the Services in the twelve (12) months immediately preceding the event giving rise to the claim.

For the avoidance of doubt: the Site and most Services are provided to you free of charge; (b) above will therefore typically resolve to AED 0.

23.3 No liability for third-party content

We accept no liability for:

listings, prices, photographs, or descriptions sourced from Property Finder, partner developers, or other third parties;
inaccuracies, omissions, or changes in third-party content;
third-party services linked or embedded in the Site (maps, videos, social media, government portals);
the conduct, errors, or failures of third-party brokers, developers, banks, lawyers, surveyors, or any other professional you engage through or as a result of the Site.

23.4 No liability for off-plan delivery

We accept no liability for:

delays, changes, or non-completion of off-plan projects by their developers;
changes to off-plan unit specifications, payment plans, or master plans by the developer;
escrow or developer-financial issues unrelated to our brokerage activity;
regulatory changes affecting off-plan transactions.

23.5 No liability for outcomes of due diligence

You are responsible for your own due diligence (§7.6). We accept no liability for any loss arising from your decision to transact (or not transact) based on information on the Site or in our communications.

23.6 No liability for force majeure

We accept no liability for any failure or delay in performance to the extent caused by circumstances beyond our reasonable control, including: acts of God, war, terrorism, civil unrest, government action, sanctions, embargoes, public-health emergencies, internet or telecommunications failures, cyber-attacks, fires, floods, earthquakes, strikes, or labour disputes.

23.7 Mandatory exclusions

Nothing in these Terms excludes or limits our liability for:

death or personal injury caused by our gross negligence;
fraud or fraudulent misrepresentation;
any liability that cannot be excluded or limited under UAE law (including, where applicable, mandatory consumer-protection statutes).

23.8 Time-bar

Any claim arising out of or in connection with the Site, the Services, or these Terms must be brought within one (1) year of the date on which the cause of action accrued, after which it is permanently barred, to the maximum extent permitted by law.

24. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Disruptive Real Estate Broker LLC, its shareholders, directors, officers, employees, brokers, agents, affiliates, and successors (the "Indemnified Parties") from and against any and all claims, demands, suits, proceedings, losses, damages, liabilities, settlements, costs, and expenses (including reasonable legal fees and disbursements) arising out of or in connection with:

your access to or use of the Site or the Services;
your breach of these Terms, the Privacy Policy, or any applicable law;
your User Content (§10);
your conduct in any communication with us or with any third party introduced through us;
your infringement of any third-party right (including intellectual property, privacy, or contract);
your failure to comply with KYC, AML/CFT, sanctions, or tax obligations;
any transaction you enter into based on information obtained through the Site or our brokers;
any misrepresentation you make to us;
any third-party claim arising from your use of any third-party service linked or embedded in the Site.

We reserve the right (at our own expense) to assume the exclusive defence and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defence. You shall not settle any matter affecting the Indemnified Parties without our prior written consent.

This indemnification obligation survives termination of these Terms.

25. Assignment

You may not assign, transfer, or delegate any of your rights or obligations under these Terms without our prior written consent. We may assign, transfer, or delegate any of our rights or obligations under these Terms at any time without your consent and without notice, including (without limitation) in connection with a merger, acquisition, sale of all or substantially all of our assets, or similar corporate transaction.

26. Force majeure (additional)

Neither party is liable for failure to perform any obligation under these Terms (except payment obligations) to the extent caused by an event beyond that party's reasonable control, including those listed in §23.6. The affected party will give prompt notice of the force majeure event and resume performance as soon as reasonably practicable.

27. Severability

If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be reduced in scope or, if necessary, severed — to the minimum extent required — and the remaining provisions shall continue in full force and effect. The parties shall negotiate in good faith to replace the invalid provision with a valid one that achieves the original commercial intent as closely as possible.

28. No waiver

No failure or delay by either party in exercising any right, power, or privilege under these Terms shall operate as a waiver, nor shall any single or partial exercise preclude any other or further exercise. A waiver is effective only if in writing, signed by the party granting the waiver, and identifies the specific right being waived.

29. Entire agreement

These Terms — together with the Privacy Policy and any signed engagement letter or other written agreement between you and us — constitute the entire agreement between you and us with respect to the Site and Services and supersede all prior or contemporaneous understandings, representations, communications, and proposals (whether oral or written) on the same subject matter. There are no third-party beneficiaries to these Terms.

In the event of any conflict between these Terms, a signed engagement letter, and any other document, the order of priority is:

the signed engagement letter (for matters within its scope);
these Terms of Use;
the Privacy Policy;
any other document.

30. No partnership, agency, or joint venture

Nothing in these Terms creates any partnership, joint venture, employment, franchise, or general agency relationship between you and us. Neither party has authority to bind the other in any manner whatsoever, except as expressly stated in a signed engagement letter.

31. Headings

Headings in these Terms are for reference only and do not affect their interpretation.

32. Governing law

These Terms, the Site, the Services, and any non-contractual obligations arising out of or in connection with them are governed by, and shall be construed in accordance with, the federal laws of the United Arab Emirates as applied in the Emirate of Dubai, without regard to its conflict-of-laws principles.

33. Jurisdiction and dispute resolution

Any dispute, controversy, or claim arising out of or in connection with these Terms, the Site, the Services, or any related matter — including any question regarding existence, validity, or termination — shall be subject to the exclusive jurisdiction of the Courts of Dubai, United Arab Emirates.

Notwithstanding the above, we may at our sole option elect to refer any such dispute to binding arbitration under the rules of the Dubai International Arbitration Centre (DIAC), with a single arbitrator, seated in Dubai, and conducted in English. Where we exercise this option, the arbitral award shall be final and binding.

You consent to the personal jurisdiction of the Dubai Courts and waive any objection based on inconvenient forum, lack of jurisdiction, or improper venue.

To the maximum extent permitted by law, you agree that any dispute will be resolved on an individual basis and waive any right to participate in any class action, collective action, or representative proceeding.

34. RERA-specific notices

We are a real estate brokerage regulated by the Dubai Land Department's Real Estate Regulatory Agency (RERA) under permit ORN 1167819.
All transactions facilitated by us comply with the Dubai Real Estate Brokers Bylaw (currently Bylaw No. 85 of 2006 and successors) and the RERA Code of Ethics applicable to brokers.
For complaints about our regulated activity, you may contact RERA via 600 555 556 or dubailand.gov.ae. We will also accept and investigate any complaint addressed to admin@disruptiveestate.com.

35. Language

These Terms are written in English. We may provide a translation into Arabic or other languages for convenience. In the event of any inconsistency or ambiguity between the English version and any translation, the English version prevails to the maximum extent permitted by UAE law.

36. Survival

Provisions of these Terms that by their nature should survive termination — including (without limitation) §10 (User Content licence), §12 (Intellectual Property), §15 (No Advice), §16 (AML / Sanctions), §17 (Communications and Recording), §22 (No Warranties), §23 (Limitation of Liability), §24 (Indemnification), §27 (Severability), §29 (Entire Agreement), §32 (Governing Law), §33 (Jurisdiction), and §36 itself — will continue in full force and effect after termination.

37. Contact


General contact	info@disruptiveestate.com
Legal / privacy	admin@disruptiveestate.com
WhatsApp	+971 52 758 2342
Office	Office 2105, 21st Floor, Citadel Tower, Dubai, United Arab Emirates
RERA ORN	1167819

For complaints, please first contact us at admin@disruptiveestate.com so we may attempt to resolve them directly. If we cannot resolve a complaint to your satisfaction, you may escalate to RERA (for brokerage-conduct matters) or the UAE Data Office (for data-protection matters).